FAQ
Find your answer here
Do you accept product returns?
Yes, you can return a product within 14 days of receiving it, provided it is in its original condition. To initiate a return, please contact our customer service at marginalia_shop@outlook.com
How long does shipping take?
Orders are processed within 1-3 business days. Shipping times depend on our suppliers and product availability, and may take 3-14 business days depending on the product and destination.
Can I modify or cancel my order after placing it?
You can modify or cancel your order within 24 hours of placing it. After this time, the order is processed, and changes may no longer be possible.
Do you ship internationally?
Yes, we offer international shipping. Costs and delivery times vary depending on the destination. If you have specific questions, feel free to reach out to us.
What are the shipping costs?
- Netherlands: 3.50 EUR standard, free shipping on orders over 35 EUR.
- European Union: 6.50 EUR standard, free shipping on orders over 50 EUR.
- International: 15.50 EUR standard, free shipping on orders over 100 EUR.
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